Guest Services

Guest Services is your one-stop-shop for information and help while visiting Time Warner Cable Arena. The friendly Guest Services staff can help you find your seats, answer your questions and address any challenges that may come up.
Guest Services created and embraces our WOW approach to customer service. We strive to provide each and every guest with a WOW experience, by greeting people with a smile, offering assistance and delivering exceptional customer service.

You can find Guest Services representatives throughout the arena and at the Guest Service booths located on the Club Concourse outside of section 102 and on the Uptown Concourse outside of section 206.


Arena Info
General Information:
704-688-9000

Tickets by Phone:
1-800-745-3000
Purchase Tickets Now

Address:
333 East Trade Street
Charlotte, NC 28202



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